How-To enable account reactivation

Introduction

This is a simple setting which allows you to reactivate your account. You can only reactivate accounts which have been deactivated.

Step 1 - Activate Reactivation

To activate the reactivation go to SSO → Settings → DisableReactivation. There you can set the value to 'false'. This will display the button on the login page.

Step 2 - Testing

To test, you can deactivate your account in the portal and log out after. Now there is a button on the login-page: “Reactivate Account“

You have to identify yourself and can continue the reactivation.

If you got deactivated by an administrator or the system, you have to send a reactivation-request. The administrator can either approve or deny this request.