Self-Service Portal Workflow
- Lukasz Mioduszewski
- Silvan Grüter
Owned by Lukasz Mioduszewski
Introduction
The users have the possibility to fill out a support form in the Self-Service Portal and request help. Each time a user fills out such a form, the provided data will be sent to a workflow to be processed. From there you can send it by mail or create a support ticket over an API.
Available from version | 8.2 |
Workflow Type Name (Id) | SendMailWithAttachment, 43 |
Description | Used to send a help request email to configured adresses |
Data structure | "Data": {
"Message": string,
"RequesterCoreIdentityId": uint,
"AttachmentFile": IFile[]
}, |
Example | "Data": {
"Message": "Some functionalities do not work.",
"RequesterCoreIdentityId": 1337
}, |
C# class name |
|
© ITSENSE AG. Alle Rechte vorbehalten. ITSENSE und CoreOne sind eingetragene Marken der ITSENSE AG.