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Introduction

Various verification methods can be executed as part of the Quality of Authentication check. One of which is the check against the swiss social security register verification method. If the user fails this check after a configurable amount of times, or if initiated by the user, a support workflow will be triggered. From within this workflow, a support ticket or any other help process can be triggered.

Available from version

8.2

Workflow Type Name (Id)

AhvRequestSupportTicket, 44

Description

Used to initiate help

Data structure

"Data": {
          "AhvSocialSecurityNumber": string,
          "RequesterCoreIdentityId": uint
},

Example

"Data": {
          "AhvSocialSecurityNumber": "756.123.123.132.30",
          "RequesterCoreIdentityId": 1337
        },

C# class name

RequestSupportTicketWorkflowInput

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