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The following target types are supported

Target Type

Description

CoreIdentity

Directed directly at a user

Email Address

Directed at a user with this email address without knowing the user. This might be used when we are not sure if the user already has an account yet for example.

Mobile Number

Directed at a user with this mobile number without knowing the user. This might be used when we are not sure if the user already has an account yet for example.

Users with confirm changes rights

Directed at all users who have the confirm changes rights on the targeted entity.

SessionLink

Allows to access the interaction for any user that knows the SessionLink. SessionLink is generated in the activity and can be accessed by GeneratedSessionLink output property.

To send the session linke to someone, you have to build the full url:

{urlToPortal}/userinteractions/sessionLink/{sessionLink}

Target identifier

The identifier of the target based on the target type. So either an id or text value.

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Both the title and the description of the user interaction that will be displayed to the user can be set on the user interaction. This allows you to customize the appearance for your use case.

Tags

Info

Tags are available from version 8.0

By setting one ore more tag, you can decide on which detail page a given user interaction should appear. So if you create a user interaction in relation with a communication data, you can set the tag to communication-data to show it on the detail page of the communication data.

Available tags:

Tag

Description

Example

communication-data

A user interaction in relation to a users communication data

communication-data

organization-unit

A user interaction in relation with a organization unit / company. You can add the id of the given organization unit to further specify which object it is affecting. Just us the : separator

organization-unit:3353

representations

A user interaction in relation to a representation

representations

Combining multiple tags

You can also combine multiple tags together. Simply separate them by using the ; separator. Here is an example of a user interaction that effects two organization units:

Code Block
organization-unit:3343;organization-unit:3353

Data Storage

The user interactions and their data are stored in the CoreOne Suite Meta Directory.

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