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The following target types are supported

Target Type

Description

CoreIdentity

Directed directly at a user

Email Address

Directed at a user with this email address without knowing the user. This might be used when we are not sure if the user already has an account yet for example.

Mobile Number

Directed at a user with this mobile number without knowing the user. This might be used when we are not sure if the user already has an account yet for example.

Users with confirm changes rights

Directed at all users who have the confirm changes rights on the targeted entity.

SessionLink

Allows to access the interaction for any user that knows the SessionLink. SessionLink is generated in the activity and can be accessed by GeneratedSessionLink output property.

Target identifier

The identifier of the target based on the target type. So either an id or text value.

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By setting one ore more tag, you can decide on which detail page a given user interaction should appear. So if you create a user interaction in relation with a communication data, you can set the tag to communication-data to show it on the detail page of the communication data.

Available tags:

Tag

Description

Example

communication-data

A user interaction in relation to a users communication data

communication-data

organization-unit

A user interaction in relation with a organization unit / company. You can add the id of the given organization unit to further specify which object it is affecting. Just us the : separator

organization-unit:3353

representations

A user interaction in relation to a representation

representations

Combining multiple tags

You can also combine multiple tags together. Simply separate them by using the ; separator. Here is an example of a user interaction that effects two organization units:

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